WonderAI Art Generator - Cancellation and Refund Policy
Cancellation and Refund Policy
At WonderAI Art Generator, we strive to provide exceptional services and ensure utmost satisfaction for our customers. However, we understand that circumstances may arise where you need to cancel your order or seek a refund. Therefore, we have formulated our cancellation and refund policy to address such situations promptly and fairly.
Cancellation Policy:
- Cancellation Period: You may cancel your order within 24 hours of placing it. Please note that cancellations made after this period may not be eligible for a full refund.
- Cancellation Procedure: To cancel your order, please contact our customer support team via email at support@wonderaiartgenerator.com or through our website's contact form. Kindly provide your order details and reason for cancellation.
- Refund Eligibility: Orders cancelled within the specified cancellation period are eligible for a full refund. However, if the cancellation request is made after this period, we reserve the right to evaluate eligibility for a partial refund based on the circumstances.
Refund Policy:
- Refund Processing Time: Once your cancellation request is approved, refunds will be processed within 7-10 business days. Please note that the time taken for the refund to reflect in your account may vary depending on your bank or payment provider.
- Refund Method: Refunds will be issued using the same payment method used for the original transaction. If this is not feasible, alternative arrangements will be made in consultation with you.
- Non-Refundable Items: Certain items may not be eligible for refunds, such as personalized or customized artworks. Any such exceptions will be clearly communicated to you at the time of purchase.
- Refund Disputes: In the event of any dispute regarding refunds, we encourage you to reach out to our customer support team for resolution. We are committed to addressing your concerns promptly and fairly.
Contact Us:
If you have any questions or concerns about our cancellation and refund policy, please feel free to contact us. Our customer support team is available to assist you and provide further clarification.
Email: support@wonderaiartgenerator.com
We appreciate your understanding and cooperation regarding our cancellation and refund policy. Thank you for choosing WonderAI Art Generator for your artistic needs.